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Contact us 

Ipswich Borough Council is committed to providing the best possible services for its customers. 

Our ‘Contact Us’ online forms allows you to tell us what you think of the services we provide.

General Enquiry

If you wish to contact a department or person with an enquiry that requires a response. 

General enquiry

NOTE: You will need to be signed into My Ipswich to complete this form. 

Comment

If you wish to give us feedback about something or someone that has not met your expectations, so we can learn from and improve our services.

NOTE: You will not receive a response and no contact details are required to complete this online form.

Comment

Compliment

If you wish to tell us about something or someone who has exceeded your expectations.

NOTE: You will not receive a response and no contact details are required to complete this online form.

Compliment

Complaint

If you wish to make a formal complaint you are required to complete this online form.

Complaint

NOTE: You will need to be signed into My Ipswich to complete this form.

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Our My Ipswich online services is the easiest and quickest way to make a request, report a problem or apply for a service...24 hours a day!

My Ipswich

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Telephone icon

01473 432000