Unless you have a reasonable working knowledge of building construction it is advisable, before any work begins, to obtain professional advice from one or more of the following:

• Architect;
• Structural engineer;
• Building surveyor;
• Heating engineer;
• Replacement window specialist.

It is also recommended that you choose a registered builder or a registered installer to carry out any work.

Simple checks you should consider before choosing a builder include:

• Recommendations;
• Contract;
• Insurance warranty;
• Examples of work.

Choosing tradespeople from a directory such as Checkatrade will help you avoid rogue traders. Checkatrade is a directory of local tradespeople who have been checked by Suffolk County Council Trading Standards and made a commitment to treat their customers fairly.

Disputes

If a dispute arises concerning your building work, we suggest you contact Suffolk County Council's Trading Standards

They can advise you if you are unhappy about:

• The costs of the work;
• The time it is taking;
• The standard of the work;
• The materials being used;
• Whether the work has been approved by Building Control officers.

The Citizens Advice consumer service may be able to offer further help and advice.