Customer Information
Our online services / accounts for Benefits, Council Tax and Business Rates will be unavailable for system maintenance from 22:00 on the 31st March until 14:00 on the 1st April 2024.
We apologise for any inconvenience caused.
Our online Landlord Portal
If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments and notification letters is online.
You must register for an online account if you have not already done so.
An online account will allow you to view and download current and historic payment details, letters and information on Discretionary Housing Payments.
Register for the Landlord Portal
To register complete the application form below. You will then receive two emails containing your username and temporary password for the Portal.
Register for the Landlord Portal
You will need to provide:
If you experience any problems registering or if you have forgotten your username or password please email our Systems Team for technical support.
Already registered? Log in to the Landlord Portal
Read guidance on logging into the Portal and viewing your payments, please read our user notes